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Retail Level 2


Title Qualification Level
Pearson Edexcel Certificate Retail Skills (QCF) 600/3854/8
Level 2

What are the aims of this course?
Apprenticeships allow you to start your career, earn a wage and learn new skills leading to nationally recognised qualifications. Apprenticeship programmes are designed with employers and offer structured training that will take you through the skills to do the job well. All of the training takes place on the job and retail apprentices work towards a nationally-recognised competence based qualification and also a knowledge-based qualification.

What are the areas covered by this course?
The Apprenticeship covers the following:
- Communication and numeracy
- Retail knowledge and understanding
- Team work
- Customer service
- Displaying stock
- Promoting sales to customers
- Health and safety
- Processing payments
- Receiving goods
- Plus optional units

What qualifications do I need to do this course?

Initial assessment is carried out in the workplace to assess the suitability of applicant's job role, skills and experience in relation to the qualification. Applicants must be employed within a retail role, and have their employer's support.

How is the course assessed?

The Apprenticeship is assessed building a portfolio and continual workplace assessment. This covers practical and written work along with discussing your progress on the Apprenticeship. You will also be required to complete an online assessment.

Which qualification will I be awarded if I successfully complete the course?

At the end of the programme apprentices will have achieved:
- Level 2 Certificate in Retail Skills
- Level 2 Diploma in Retail Knowledge
- Functional skills in Maths, English and ICT
- Employee Rights and Responsibilities
- Personal Learning and Thinking Skills

What will I be able to go on to do after I've completed this course?

Upon completion of the Retail Apprenticeship you could progress to the Level 3 Advanced Apprenticeship in Retail.

What are the career opportunities?

The Retail Apprenticeship could help you to progress in you chosen career pathway, either management, sales or visual merchandising.


Various dates

How much will the course cost me?

You can call our office on 0161 972 4001 for details of the fees for this course.

Advice and Guidance